Verbal Order Authentication
Reduce the administrative burden for physicians and nurses, enhance compliance, accelerate cash, and improve outcomes.
What is the Videxa VOA Solution ?
The VIDEXA Verbal Order Authentication (VOA) solution is a complete solution for clinical staff, the back office and physicians that closes the communication gap across the healthcare landscape:
- Dashboards
- KPI's
- Curated insights per executive persona
Executive Benefits
VIDEXA Verbal Order Authentication can help your organization realize your vision.
Chief Financial Officer
Create new opportunities with analytics, machine learning, and actionable intelligence across your health data.
- Consistency and accuracy of orders is ensured
- Accelerate cash, reduce costs, and decrease claim denials
- “One source of truth” throughout the entire process
- Visibility into unsigned orders that are costing hospital money, and ability to ‘drilldown’
Chief Medical Officer
Transform health outcomes using data-driven insights to improve clinical decision-making, help reduce process latency, and create proactive care plans to help reduce costs.
- Real-time KPIs and visibility to ensure physicians are compliant
- Easily review the record and provide feedback for an incorrectly entered order.
- Day to day management of expectations with executives and the medical community
Chief Compliance Officer
Improve operational efficiency by ensuring compliance efforts across clinicians and administrators revealing actionable insights.
- Physicians authenticate via mobile device while off duty or away from the hospital
- Easily review the record and provide feedback for an incorrectly entered order
- Effortlessly collaborate with the care team to resolve issues
Physicians
- Ability to authenticate ‘anytime, anywhere’ via mobile device while off duty or away from the hospital
- Easily review the record and provide feedback for an incorrectly entered order
- Effortlessly collaborate with the care team
Nurses
- Collaborate with physicians and the care team
- Reduced administration burden to allow for more clinical time
Operational Benefits
Revenue Cycle
- Real-time visibility across the organization and the impact of all unauthenticated or outstanding verbal orders on A/R
- Accelerate claim approvals
- Minimize claim denials
- Reduce admin burden professional staff time spent on administration
- Strictly enforce timing requirements for authentication
Medical Records
- Consistency and accuracy of orders ensured
- “One source of truth” throughout the entire process
Challenges of the Verbal Order Authentication process today
Minimizing misinterpretation, reimbursement implications and admin burden of Verbal Order Authentications
Unauthenticated verbal orders contribute significantly to:
Verbal order process can contribute significantly to administrative burden and burnout of staff and take away time from their primary role and function.
High risk of error, misinterpretation or incorrect fulfillment. Verbal orders leave room for error and other potential adverse patient incidents. They often require a read-back process, but risk of misinterpretation or incorrect fulfillment is high.
VIDEXA can help
VIDEXA brings disparate healthcare data sets together
into one consolidated environment.
